MAXACADEMY — Health, English & Istanbul real-estate services.

Privacy Statement

Last Updated: September 14, 2026
Effective Date: June 15, 2026

MAXACADEMY ("us," "we," or "our") thanks you for visiting our website and using our online resources, programs, and services. We use the words "you" and "your" to mean you, the reader and visitor to our website. This privacy statement ("this statement") explains the types of personal information we collect, how we use it, who we share it with and why, and what we do to protect it. "Website" means the online and mobile resources, services, and features we own and operate, including any apps and forms we provide to let visitors, learners, and clients interact with our content and services.

You are not required to provide us with any personal information. If you do not wish to provide your information, or to have it processed by us or our service providers, please do not provide it and avoid interacting with our Website. By using our Website or purchasing our products or services, you agree to this statement and that we may use and disclose your information as described here.

You can review the topics below for details about the personal information we collect, how we use and disclose it, how long we retain it, and your related choices:

Sources and Collection of Personal Information

Personal information generally means information that can be used to identify you or that can be easily linked to you (for example, your name, address, telephone number, email address, passport or ID details, and date of birth). We may collect personal information from visitors to and users of our Website, our learners and clients, and our third-party vendors and partners.

There are two types of information we obtain: (i) information collected automatically from each visitor, such as device and browser data; and (ii) personal information you voluntarily provide to us.

Voluntarily Submitted Information:

If you don't want us to collect this information, please don't provide it. Providing information is your choice; not providing it may limit your ability to use certain features, but will not affect access to information available to the general public on the Website.

Automatically Collected Information: When you visit our Website, we and certain service providers may collect information about your activity using cookies, pixels, tags, and similar technologies — such as your IP address, browser and operating system, the pages you visit, and the dates and times of your visits. We may associate this data with your account if you have one.

How We Use Your Personal Information

We may use the personal information we collect for a variety of purposes, including to:

Legal Basis for Collecting and Using Your Personal Information

Where required by applicable law, we rely on one or more of the following legal bases: as necessary to provide a service or complete a transaction with you; your consent (for example, for direct marketing); our legitimate business interests (such as maintaining and securing our services); and compliance with legal obligations, including under tax, immigration, and data-protection laws.

How We Disclose Your Personal Information

We may disclose your personal information to third parties as described below:

We use third-party payment processors for paid products and services; your payment information is provided directly to them and governed by their privacy policies and PCI-DSS standards.

Instagram Comment and Direct Message Automation

We run an automated service on our own Instagram professional account, @dr.max.zeinali, built only on Meta's official Instagram API. When you comment a specific keyword (for example, «کمر») on one of our posts or reels, the service may post one public reply under your comment and send you one private message with the resource you asked for. If you reply to that message, the service may send the requested material (for example, an exercise image) in the same conversation. Private messages from this service state that they are automated.

What we process:

The service does not store your username, profile photo, or the content of your comments or messages, and this data is not used for advertising or sold.

Why: to deliver the content you requested by commenting, to prevent repeated messages, and to respect your choice to opt out.

Who processes it: Meta Platforms (Instagram), which delivers comments and messages, and Cloudflare, which hosts the service and its database.

How long we keep it:

How to stop automated messages: send the word «لغو» or STOP in a direct message to @dr.max.zeinali, or comment «لغو» on any of our posts. The service stops immediately and cancels anything already queued for you. You can also block our account at any time.

Deletion requests: to request deletion of the data described in this section, send a direct message to @dr.max.zeinali on Instagram. User-requested personal data will be deleted or anonymized within 30 days where applicable, except for the minimal suppression (opt-out) record necessary to make sure an opted-out user is not contacted again, and except where retention is legally required. A deletion request also opts you out of the automation, so that minimal record (your Instagram-scoped user ID and the date) is kept unless you explicitly ask us to remove it as well; if it is removed, the automation may respond again if you comment the keyword in the future. Messages already delivered to your Instagram inbox are stored by Instagram, and you can delete them in the Instagram app.

خلاصه به فارسی: اگر زیر پست یا ریلز ‎@dr.max.zeinali‎ کلمه‌ای مثل «کمر» کامنت کنید، سرویس خودکار ما که فقط از API رسمی Meta استفاده می‌کند، ممکن است یک پاسخ عمومی زیر کامنت و یک پیام خصوصی برایتان بفرستد. فقط شناسه‌ی عددی اینستاگرام شما، شناسه‌ی کامنت و وضعیت ارسال ذخیره می‌شود و متن کامنت و پیام‌ها ذخیره نمی‌شود. سوابق پردازش حدود ۳۰ روز نگهداری و سپس خودکار حذف می‌شوند. برای توقف پیام‌های خودکار، «لغو» را بفرستید. برای درخواست حذف اطلاعات، به ‎@dr.max.zeinali‎ در اینستاگرام دایرکت بدهید. اطلاعاتی که حذفش را درخواست کنید، در صورت امکان ظرف ۳۰ روز حذف یا ناشناس می‌شود؛ به‌جز یک رکورد حداقلی که لازم است تا بعد از لغو دوباره پیام خودکار دریافت نکنید، و مواردی که نگهداری آن قانوناً الزامی است.

Data Retention

We retain personal information for as long as reasonably necessary to maintain our relationship with you and provide our Website, products, and services; to comply with our legal and contractual obligations (including immigration and real-estate record-keeping requirements); and to protect against potential disputes — all in accordance with our data-retention practices.

Your Choices

Depending on where you are located, you may have certain rights regarding your personal information, including the right to access, correct, delete, restrict, or object to processing, to data portability, to withdraw consent, and to opt out of marketing. To stop receiving promotional emails, follow the unsubscribe instructions in any message or contact us. To exercise your rights, please contact us as described under "Contacting Us." Many rights are subject to exceptions and limitations, and our response will depend on the circumstances and your location.

Children's Privacy

We do not intend for our Website, products, or services to be used by children under the age of 18. If we become aware that anyone under 18 has submitted personal information, we will delete it. If you believe a minor has provided us personal information, please contact us. We encourage parents and guardians to talk with their children about online privacy.

How We Protect Collected Personal Information

We take reasonable technical, organizational, and administrative measures to protect your personal information, consistent with industry standards and applicable law. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Tracking Technologies

We use common tracking technologies. Like many websites, we use cookies, pixels, web beacons, and similar technologies (collectively, "Cookies") to remember your preferences, understand how our Website is used, and improve it. Cookies on our sites generally fall into the following categories:

TypePurpose
Essential CookiesNeeded for the Website to function and let you move around and use its features — for example, keeping you signed in and supporting security and troubleshooting.
Analytics CookiesHelp us understand how visitors navigate and interact with our Website, such as how many people visit and which pages they view. We may use providers like Google Analytics for these purposes.
Advertising CookiesMay be placed by us or third parties to deliver and measure relevant marketing across our Website and other sites, based on your interests.

Your browser may include "Do Not Track" functionality; our Website is not built to respond to such signals, but we do recognize applicable universal opt-out signals where required.

Changes To This Privacy Statement

We may update this statement from time to time and will provide notice as required by law. The "last updated" date at the top reflects the latest version. Please check our Website periodically for the current statement.

Third Party Links and Websites

We may link to other websites, services, and applications that we do not operate or control ("Third Party Sites"). This statement does not apply to Third Party Sites; please review their privacy practices before providing them your information.

Contacting Us

If you have questions about this privacy statement or our privacy practices, or want to make a privacy or deletion request, please contact us by direct message on Instagram: @dr.max.zeinali.